Our History

 

We proudly support more than 250 businesses and over 8,000 end-users nationwide.

Approximately 75 percent of our clients maintain internal IT teams and rely on us for backend Microsoft 365 and cloud infrastructure management, while the remaining 25 percent fully outsource their IT operations to our team including day-to-day helpdesk support.

Since August 1st, 2012, Small Business I.T. Service has delivered stable, dependable technology solutions for growing organizations. Our clients value long-term partnerships, not temporary vendors. We provide live helpdesk support during business hours with reliable phone call-back assistance after hours.

Our service model is flexible. We deliver fully managed IT services for organizations that want to outsource everything, and co-managed services for internal IT teams that need expert support managing Microsoft 365 environments. We also offer project-based engagements with ongoing support when clients select us as their Microsoft cloud subscription partner.


Why businesses choose Small Business I.T. Service

 

Reason 1
Our sales process is built around education. We help decision-makers clearly understand Microsoft 365, Azure, and modern cloud technology without unnecessary complexity.

Reason 2
We demonstrate how cloud-based IT environments are more stable, secure, cost-effective, and scalable than traditional on-premises systems.

Reason 3
We show how cloud solutions deliver stronger security and higher productivity at a lower long-term cost.

Reason 4
Our service includes unlimited helpdesk access, strategic CIO-level guidance, proprietary management tools, advanced security services, and a secure employee onboarding and offboarding process.

Reason 5
We are a Microsoft AI Cloud Partner specializing in Modern Work solutions. We maintain a direct relationship with Microsoft through an invite-only partner program that requires significant annual investment. This partnership gives our clients access to enterprise-level Microsoft resources, dedicated support channels, and faster issue resolution that would not otherwise be available.


We live and breathe Microsoft 365 for email, file sharing, collaboration, voice systems, security, and device management. Our mission is to make your organization fully modern, server-less, and protected by enterprise-grade cloud security — all powered by Microsoft 365.